As an employee of a small city (pop. < 3K) the difference between
Auditor Anderson and Auditor Otto has been amazing. Anderson used
every chance she could to embarrass local officials when they made
what were nearly always honest mistakes. You had city clerks afraid
to call the auditor's office to ask questions for fear they would be
put under a microscope. With Auditor Otto, the staff works with
local governments to ensure they are conducting themselves in
accordance with state statutes. They try to stop problems before
they arise, not wait in ambush in order to issue a press
release later.
Rebecca talks about performance benchmarks in government, and convening the Council on Local Results and Innovation
Oct 12, 2010 | Online Doorknock Series